Terms and Conditions (T&C)

• "Pethaus General Trading LLC" maintains the www.pethaus.com Website ("Site").
• All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.
• "United Arab of Emirates is our country of domicile" and stipulates that the governing law is the local law.
• We accept cash on delivery and credit card payments. Accepted credit cards are Visa and MasterCard as well as American Express. We only accept and trade in AED / UAE Dirham. No other currencies accepted.
• We will not trade with or provide any services to OFAC and sanctioned countries.
• Customers using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
• Cardholders must retain a copy of transaction records and Merchant policies and rules.
• The user is responsible for maintaining the confidentiality of his account.

Privacy Policy (PP)

• Please refer to our Privacy Policy for further detailed information.

Delivery Policy – Products

• Please refer to our Delivery Policy for further information.

Refund Policy

• Please refer to our Returns, Refund & Exchange Policy for further information.

Modification to Services and Prices

Prices for our Products / Services are subject to change without notice.

We reserve the right at any time to modify or discontinue the Product / Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service / Product.

Errors, Inaccuracies, Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.