Terms and Conditions (T&C)

• “Pethaus General Trading LLC” maintains the www.pethaus.com Website ("Site").
• All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.
• “United Arab of Emirates is our country of domicile” and stipulate that the
• governing law is the local law.
• We accept cash on delivery and credit card payments. Accepted credit cards are Visa and MasterCard as well as American Express. We only accept and trade in AED / UAE Dirham. No other currencies accepted.
• We will not trade with or provide any services to OFAC and sanctioned countries.
• Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
• Cardholder must retain a copy of transaction records and Merchant policies and rules.
• User is responsible for maintaining the confidentiality of his account.

Privacy Policy (PP)

• Please refer to our Privacy Policy for further detailed information.

Delivery Policy – Products

• Please refer to our Delivery Policy for further information. 

Refund Policy

• Please refer to our Returns, Refund & Exchange Policy for further information.